Please share any documentation that you may have regarding benefits and costs of ITS.
Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions. I-95Corridor Coalition Experience with Vehicle Probes
Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along a multi-state transportation corridor.I-95Corridor Coalition Experience with Vehicle Probes
Perform adequate analyses and tests to design, calibrate and validate the capabilities of a bridge security monitoring system in order to reduce false alarms.Experience from iFlorida Model Deployment
Beware of challenges involved in developing an integrated statewide operations system for traffic monitoring, incident data capture, weather information, and traveler information—all seamlessly controlled by a central software system. Statewide systems implementation experience from iFlorida Model Deployment
Develop an effective evacuation plan for special event that gathers a large audience and consider co-locating the responding agencies in a joint command center.Experience from iFlorida Model Deployment
Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.Experience with the AMS framework on the ICM Test Corridor, San Francisco.
Beware that modeling may not be a suitable substitute for before-after studies of ITS integration projects.Experience from Minnesota's Traveler Information Guidance and Emergency Routing (TIGER) Project.
When considering the use of camera phones in managing incidents, be aware of the challenges associated with technology interoperability among agencies and first responder priorities.Washington, D.C., metro area's experience with using camera phones
Prepare in advance for severe weather by staffing enough snow plow operators and ensuring that public information systems will be updated with current weather and road conditions.Experience from the 2007 winter storm emergency response in the Commonwealth of Pennsylvania.
Involve end users and regional stakeholders, follow agency protocol for software development and release, and gain upper management support when designing and developing an Integrated Incident Management System.Experience with the deployment of an Integrated Incident Management System in New York City
Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.
Include public and private sector transportation organizations as stakeholders in emergency evacuation operations and involve them in the preparedness and response planning.Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.
Utilize ITS technologies to improve highway efficiency in emergency evacuations with advance notice.Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.
Use a common Concept of Operations for evacuation operations that clarifies stakeholder roles and defines coordination activities for all operational phases of the evacuation.Usefulness of a shared transportation operations plan in emergency evacuations with advance notice.
Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.
Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.
Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.
Be aware of the challenges of disseminating travel information during disasters in rural areas.Experiences of a panel of experts in disaster information dissemination.
Closely coordinate the content and delivery of travel information messages to the public during disasters.Experiences of a panel of experts in disaster information dissemination.
Adequately plan for the ATIS operational needs for communicating with the public during disasters.Experiences of a panel of experts in disaster information dissemination.
Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.Experience from 38 TMCs across the country.
Invest in research and development for emergency integration.Experience from 38 TMCs across the country.
Extend the application of emergency integration best practices to further improve emergency operations.Experience from 38 TMCs across the country.
Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.Experience from 38 TMCs across the country.
Plan for the transport of special need populations, such as nursing home residents, during no-notice evacuations by advance identification of wheelchair accessible buses and shelters.Experience from a no-notice evacuation moving residents from nursing homes to escape the plume from a hazardous-materials fire.
Plan for the transport of special need populations, such as prisoners, during no-notice evacuations by advance identification of the line of authority as well as the potential evacuation routes.Experience from no-notice evacuations transporting prisoners from a county jail to a safe zone.
Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.
Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.The experience of multiple agencies with emergency vehicle preemption systems.
Conduct rigorous testing prior to deployment of an emergency preemption system to avoid potential problems and negative system impacts.The experience of multiple agencies with emergency vehicle preemption systems.
Employ the use of critical ITS technologies in the emergency management of transportation operations during biohazard incidents.Application of technology for transportation operations in biohazard emergencies.
Use the U.S. Department of Transportation's Biohazard Operational Concept as a blueprint to guide the development of a biohazard event management plan.Recommendations for defining the organizational structure, processes and policies for transportation management during a biohazard incident.
Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.
Treat maintenance staff as customers and beneficiaries of ATIS information.Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.
Treat system operators as the client and consider their perspectives during ATIS project development.Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.
Consider how implementing an ATIS system will impact staffing and training requirements.Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.
Consider that ATIS deployment in rural and/or remote areas presents special challenges.Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.
Balance project goals against the constraints and capabilities of project partners.Virginia DOT’s experience integrating data from public works and public safety agencies.
Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.Virginia DOT’s experience integrating data from public works and public safety agencies.
Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.Virginia DOT’s experience integrating data from public works and public safety agencies.
Develop early deployment and rapid prototyping strategies to improve the project development process.Virginia DOT’s experience integrating data from public works and public safety agencies.
Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.Experience from the Florida Highway Patrol
Limit CMS message length to allow for adequate reading time at high speeds.Best practices for use of CMS shared from several states.
In preparation for managing transportation in catastrophic emergencies, identify agencies and their decision makers to interact with, and establish effective coordination with them to execute response.Experience nationwide with responding to catastrophic events
Ensure redundancy of critical components in transportation support systems to be used in case of an emergency.Experience nationwide with responding to catastrophic events
Sustain ITS network operations and interagency communications during emergencies by ensuring provisions for alternate power supply and telecommunications services.Experience nationwide with responding to catastrophic events
Develop and rehearse an emergency response plan for managing catastrophes with minimum panic, disruption and loss.Experience nationwide with responding to catastrophic events
Involve both public and private sectors in disseminating emergency management and disaster recovery information A nationwide evaluation of Advanced Traveler Information Systems and emergency management
Coordinate extensively with other stakeholder agencies.New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.
Use ITS to implement a reliable communications system in work zones.New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.
Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.
Utilize technology sharing and training opportunities to form mutually beneficial relationships for successful incident management programs.Cincinnati metro area’s experience with incident management.
Anticipate and plan for delays in deployment related to weather and the physical environment.Alaska DOT&PF’s experience integrating a common technology into ITS and IT plans.
Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.Experience from nine transportation management projects on hurricane evacuation preparedness.
Develop partnerships for a cost-effective approach to deploy remote traffic count stations that will provide real-time traffic data during a hurricane evacuation.Experience from nine transportation management projects on hurricane evacuation preparedness.
Effectively communicate plans for implementing contraflow lanes during a hurricane evacuation.Experience from nine transportation management projects on hurricane evacuation preparedness.
Adopt adequate and thorough procurement processes which cover purchases of both standardized commodity type equipment and highly complex integrated ITS components.Silicon Valley Smart Corridor’s experience with procuring equipment for the development of an integrated freeway, arterial and incident management system.
Consider potential system enhancements to meet heavy demand.Utah DOT’s experience managing the development and deployment of arterial and freeway management systems
Define your agency's expectations of a new system and a robust set of system requirements and then choose the software that meets your requirements.Utah DOT's experience using configuration management.
Get stakeholders involved in the process to increase the chances for successfully implementing a Wireless Enhanced 9-1-1 system.Experience from the New York State Wireless Enhanced 9-1-1 Project
Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.
Provide a single message to the public to assure consistency and to correct inaccurate crisis information.Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.
Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.The National Capital Region's experiences in emergency response after September 11, 2001.
Deploy ITS systems strategically to achieve benefits.San Antonio’s experience with integration of freeway and arterial management systems.
Integrate freeway and alternate route operations to achieve greater benefits.San Antonio’s experience with integration of freeway and arterial management systems.
Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.
Consider reconfiguring and integrating existing roadway management IT systems whenever possible to save costs associated with implementing new systems.Phoenix’s experiences with integrating roadway management IT systems.
Allocate sufficient resources for technology deployment and operator training to improve incident detection and verification.Experience of transportation professionals nationwide in developing successful incident management programs.
Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.Experience of transportation professionals nationwide in developing successful incident management programs.
Follow a modular approach when deploying complex projects in locations with a shortened construction season.Experience from the Integrated Corridor Traffic Management Project in Minnesota
Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.
Maximize emergency resources and response by utilizing Automatic Vehicle Location (AVL) capabilities.National experience with AVL.
Select appropriate technologies to enable emergency notification and response systems to complement traditional 9-1-1 service.Colorado and Washington’s experience with emergency notification and response systems.
Provide consistent and high-quality information to influence traveler behavior.National experience with evaluating user response to freeway management systems.
Focus on detection, response and clearance to improve incident management, only turn to planning diversion routes after these are as robust as possible.National experience with incident management.
Plan diversion routes carefully to avoid negative consequences on designated alternate routes.National experience with route diversion for incident management.
Consider cost-saving strategies and long term needs when making communications investments.National experience with making communications investments for incident management.
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