Knowledge Resources

Manage uncertainty and discovery associated with procurement of advanced parking management technologies and plan for potential delays resulting from permitting and regulation processes.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Utilize organizational assets and competencies effectively; do not underestimate the need and efforts for building internal consensus and cultural change when implementing a new parking management system.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Ensure good data quality to successfully integrate weather alert system based upon Road Weather Information Systems.
Caltrans District 3 experience in implementing a weather alert notification system in a Regional Transportation Management Center

Conduct extensive outreach, be transparent about goals, policies, and methods of installing an advanced parking management system, and communicate clearly how the revenue from a new parking management system will be used.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

In planning for a demand-responsive pricing based parking management system, involve executive leadership, seek strong intellectual foundations, strike the right balance between complexity and simplicity, and emphasize data collection and project evaluation.
San Francisco Municipal Transportation Agency’s experience in implementing advanced parking management (Interim Results).

Provide written procedures and training for issuing warnings to Regional Transportation Management Center operators for successful weather integration.
Lessons from the evaluation of the Caltrans District 3 experience in implementing a weather alert notification system

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Recognize that the Smart InfraRed Inspection System has promise for increasing productivity of inspection personnel but not yet ready for national deployment due to lack of accuracy in flagging commercial vehicles with potential defects.
Experience from a field operations test for commercial vehicle inspection enforcement.

Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions.
I-95Corridor Coalition Experience with Vehicle Probes

Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along a multi-state transportation corridor.
I-95Corridor Coalition Experience with Vehicle Probes

Prepare agency staff for implementation of new ITS technologies and involve maintenance and information technology (IT) staff in the installation process.
Washoe County’s experience implementing a comprehensive transit ITS program.

Be prepared to use local resources to service mission critical system components, and provide ongoing O&M training to maximize system benefits.
Washoe County’s experience implementing a comprehensive transit ITS program.

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Washoe County’s experience implementing a comprehensive transit ITS program.

Develop requirements using widely accepted standards, preferably the open source compatible ones if available, and review those requirements immediately before requesting proposals from contractors.
Washoe County’s experience implementing a comprehensive transit ITS program.

Do not expect to see significant operations staff reductions due to implementing ITS technologies, but do expect service improvements using the same staff levels.
Washoe County’s experience implementing a comprehensive transit ITS program.

Identify champions early to facilitate communications, project management, and staff ownership for successful deployment of a comprehensive transit ITS program.
Washoe County’s experience implementing a comprehensive transit ITS program.

For a comprehensive transit ITS deployment program, select an agency project manager with skills in planning, information technology, and communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Weigh in the advantages of procuring new information technology (IT) assets, and maintain an asset management system that details new IT inventory.
Washoe County’s experience implementing a comprehensive transit ITS program.

To avoid surprises after implementation of a comprehensive transit ITS program, perform a detailed analysis of costs for operations and maintenance during the project planning phase.
Washoe County’s experience implementing a comprehensive transit ITS program.

In deploying a comprehensive transit ITS program, develop strategies and requirements for planning, procurement, implementation, and ongoing operations.
Washoe County’s experience implementing a comprehensive transit ITS program.

Expect agency's information technology (IT) operations and maintenance budget to increase in order to train qualified IT staff to maintain a new suite of hardware and software.
Washoe County's experience implementing a comprehensive transit ITS program.

Ensure that the management responsible for transit ITS planning is knowledgeable on agency’s labor contracts and how labor contracts affect effective utilization of ITS tools.
Washoe County’s experience implementing a comprehensive transit ITS program.

To avoid project implementation delays and unanticipated costs, perform a thorough review of the existing technologies during the planning phase of a comprehensive transit ITS deployment.
Washoe County’s experience implementing a comprehensive transit ITS program.

Understand that the contractor’s availability to remain on site after the deployment of a comprehensive transit ITS is important, so is the contractor’s ability to work with the original equipment manufacturer.
Washoe County’s experience implementing a comprehensive transit ITS program.

Designate the agency project manager as the single point of contact with the contractor and evaluate track record of contractor’s project management.
Washoe County’s experience implementing a comprehensive transit ITS program.

Define clear goals for a comprehensive transit ITS deployment program and track the achievement of those goals to evaluate program's success.
Washoe County’s experience implementing a comprehensive transit ITS program.

Ensure proper placement of variable speed limit (VSL) signs in a work zone and operate the VSL system consistently on a long term basis.
Virginia’s experience using variable speed limit signs in a work zone

Beware of accuracy and privacy issues in using truck transponder data for developing real-time traveler information applications.
An Oregon Department of Transportation Experience

Consider user acceptance of driver fatigue detection systems to be dependent on ease of use, ease of learning, perceived value, driver behavior, and advocacy.
Nationwide experience with driver fatigue detection measures and technologies

Perform adequate analyses and tests to design, calibrate and validate the capabilities of a bridge security monitoring system in order to reduce false alarms.
Experience from iFlorida Model Deployment

Assess security risks, threats, vulnerabilities, and identify countermeasures to ensure operations of transportation management centers.
Experience from iFlorida Model Deployment

Ensure compatibility of data format of the field-weather monitoring sensors with the central software in the transportation management center.
Statewide systems implementation experience from iFlorida Model Deployment

Beware of challenges involved in developing an integrated statewide operations system for traffic monitoring, incident data capture, weather information, and traveler information—all seamlessly controlled by a central software system.
Statewide systems implementation experience from iFlorida Model Deployment

Incorporate diagnostic tools to identify and verify problems in the transmission of video in a transit bus security system.
Experience from iFlorida Model Deployment

Deploy side object detection systems for transit buses that have proven effectiveness in transit operating environments and been accepted by transit operators.
Experiences from the installation of Side Object Detection Systems on transit buses in Ohio, Utah and Washington, D.C.

Strengthen the ability to coordinate and manage operations for planned special events by co-locating a traffic management center with a public safety center with representatives from police, fire and 9-1-1.
Experience from Montgomery County, Maryland using ITS for planned special events.

Use portable ITS equipment to monitor and control traffic flow at major signalized intersections located at entrance and exit points near planned special events.
Experience from Dutchess County, New York using ITS for planned special events in a rural area.

Consider deploying ITS in a work zone to improve traffic safety and mobility during construction.
Arkansas' experience using ITS in work zones.

Maintain ownership of the work zone ITS system and monitor vendor's work diligently to assure proper system operation.
North Carolina's experience implementing ITS solutions in work zones.

Coordinate the schedules for ITS deployment and roadway construction to maximize use and benefits of the system.
North Carolina's experience implementing ITS solutions in work zones.

Beware that modeling may not be a suitable substitute for before-after studies of ITS integration projects.
Experience from Minnesota's Traveler Information Guidance and Emergency Routing (TIGER) Project.

Ensure that new technology deployed in a weigh station to detect high-risk heavy trucks is in alignment with state organizational goals and inspection priorities.
Evaluation of an Integrated Safety and Security Enforcement System (ISSES) in a weigh station on I-75 in Kentucky installed to detect high-risk heavy trucks

Secure high level management support and broad participation throughout an organization during the implementation and operation of transit automatic vehicle location systems.
A synthesis of transit agency experience with bus AVL systems

Plan for logistical and operational issues prior to project implementation.
Wisconsin Department of Transportation’s experience implementing ITS support equipment and technologies.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

When considering the use of camera phones in managing incidents, be aware of the challenges associated with technology interoperability among agencies and first responder priorities.
Washington, D.C., metro area's experience with using camera phones

Prepare in advance for severe weather by staffing enough snow plow operators and ensuring that public information systems will be updated with current weather and road conditions.
Experience from the 2007 winter storm emergency response in the Commonwealth of Pennsylvania.

Involve end users and regional stakeholders, follow agency protocol for software development and release, and gain upper management support when designing and developing an Integrated Incident Management System.
Experience with the deployment of an Integrated Incident Management System in New York City

Facilitate integration of CVISN by establishing cooperative relationship among stakeholders and promoting incentives to improve mobile communications and enhance enforcement.
Nationwide experience of CVISN Managers

Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Include public and private sector transportation organizations as stakeholders in emergency evacuation operations and involve them in the preparedness and response planning.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Carefully select vendors and develop contracts for animal detection systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Consider dynamic natural conditions and surrounding landscapes when selecting technologies for animal detection system deployments.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Recognize issues in deploying ITS technologies for coordinating and improving Human Services Transportation.
Experiences from six agencies.

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Thoroughly test, evaluate, and maintain animal detections systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Ensure public familiarity with animal detection systems by displaying signs so that they are easily understood and by providing basic system information prior to deployment.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Incorporate proven technologies and false alarm reduction strategies in the design of future Automotive Collision Avoidance Systems (ACAS).
Experience from a Field Operational Test (FOT) in Michigan to evaluate an Automotive Rear-End Collision Avoidance System.

Recognize staffing and communication needs for Advanced Traveler Information Systems (ATIS) projects.
Experience from the Pennsylvania Turnpike Commission.

Recognize integration issues in Advanced Traveler Information Systems (ATIS) Projects, and follow the systems engineering approach to establish a project's foundation.
Experience from the Pennsylvania Turnpike Commission.

Assess needs and communication infrastructure capabilities for the design of an Advanced Traveler Information System (ATIS).
Experience from the Pennsylvania Turnpike Commission.

Enhance transit safety and security systems by integrating voice and data technologies and by leveraging video-based systems.
Experience with emerging transit ITS technologies and trends.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately plan for the ATIS operational needs for communicating with the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Include driver age, time of day, and intersection characteristics in the design of red light violation algorithms and warning systems, and their field operational tests.
Knowledge gained from an analysis of four years of red light violation data gathered from 11 signalized intersections in Sacramento, California

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.
Experience from 38 TMCs across the country.

Plan for the transport of special need populations, such as nursing home residents, during no-notice evacuations by advance identification of wheelchair accessible buses and shelters.
Experience from a no-notice evacuation moving residents from nursing homes to escape the plume from a hazardous-materials fire.

Plan for the transport of special need populations, such as prisoners, during no-notice evacuations by advance identification of the line of authority as well as the potential evacuation routes.
Experience from no-notice evacuations transporting prisoners from a county jail to a safe zone.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Integrate various types of road weather information to promote utilization by the public.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.
The Riverside Transit Agency experience with the terms and conditions for procuring equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Conduct rigorous testing prior to deployment of an emergency preemption system to avoid potential problems and negative system impacts.
The experience of multiple agencies with emergency vehicle preemption systems.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Address the technical issues associated with using Voice over Internet Protocol (VoIP) phone systems to access 511 and other N11 services.
Experience from an exploration of 511 Emerging Technology Issues

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Engage in marketing, training, and outreach of Archived Data Management Systems (ADMS)
Experience from six Archived Data Management Systems case studies.

Install an electronic transit card system to enhance rural transit agency performance and coordinate human service transportation between agencies to achieve more efficient services.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Develop a user-oriented system for displaying travel time messages on dynamic messages signs.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Employ the use of critical ITS technologies in the emergency management of transportation operations during biohazard incidents.
Application of technology for transportation operations in biohazard emergencies.

Use the U.S. Department of Transportation's Biohazard Operational Concept as a blueprint to guide the development of a biohazard event management plan.
Recommendations for defining the organizational structure, processes and policies for transportation management during a biohazard incident.

Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.
Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.

Treat maintenance staff as customers and beneficiaries of ATIS information.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Beware of the likely trade-off between a decrease in the frequency of right-angle crashes and an increase in the frequency of rear-end crashes when considering installation of red-light-cameras.
Experience from a national evaluation of red-light cameras

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Keep the public informed with current accurate information to promote knowledgeable travel decisions.
Boston, Massachusetts’s experience with transportation planning for special events.

Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.
Experience from the Florida Highway Patrol

Recognize the value of inter-agency partnerships when implementing ITS projects.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Maintain owner control and consistent oversight when using a System Integrator for project implementation to keep project on time and on budget.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Consider dividing a large ITS project into manageable task orders.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Apply systems engineering principles for improved project management.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Consider changeable message sign (CMS) positioning, data archive requirements, and traffic demand when considering deployment of a dynamic late merge system.
Experience of the Minnesota Department of Transportation in deploying a dynamic late merge system.

Use dynamic lane merge systems to improve operations in long term construction zones.
Michigan Department of Transportation's experience with a dynamic lane merge system (DLM)

Consider using real time traffic control system to overcome mobility and safety obstacles in a work zone.
An Illinois Department of Transportation experience using ITS in work zones.

Ensure active oversight by knowledgeable state government staff of any complex ITS integration work that involves multiple contractors working simultaneously.
A State of Connecticut experience with deployment of CVISN.

Assure success by involving all the relevant state agencies and the motor carrier industry early in the CVISN development process.
A State of Connecticut experience with CVISN deployment.

Implement a commercial vehicle e-credentialing program in order to make administration and roadside inspections more efficient, keep vehicles moving on the state's roads, and expedite registration.
Washington State’s experience with deploying Commercial Vehicle Information Systems and Networks (CVISN) Electronic Credentialing.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Limit CMS message length to allow for adequate reading time at high speeds.
Best practices for use of CMS shared from several states.

Strike a balance between CMS content and the driver's ability to read at 65 mph when posting AMBER alerts.
The experience of several states regarding AMBER alerts.

Ensure redundancy of critical components in transportation support systems to be used in case of an emergency.
Experience nationwide with responding to catastrophic events

Sustain ITS network operations and interagency communications during emergencies by ensuring provisions for alternate power supply and telecommunications services.
Experience nationwide with responding to catastrophic events

Develop and rehearse an emergency response plan for managing catastrophes with minimum panic, disruption and loss.
Experience nationwide with responding to catastrophic events

Involve both public and private sectors in disseminating emergency management and disaster recovery information
A nationwide evaluation of Advanced Traveler Information Systems and emergency management

Recognize potential institutional issues when deploying an ITS system.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Maintain adequate funding and personnel levels to maximize efficient operation of traffic signal systems operations.
The City of Minneapolis Department of Public Works' experience.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Consider co-locating transportation and public safety professionals to improve interagency cooperation for traffic incident management.
Minnesota DOTs experience with co-location of incident management partners.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Utilize technology sharing and training opportunities to form mutually beneficial relationships for successful incident management programs.
Cincinnati metro area’s experience with incident management.

Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Develop partnerships for a cost-effective approach to deploy remote traffic count stations that will provide real-time traffic data during a hurricane evacuation.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Effectively communicate plans for implementing contraflow lanes during a hurricane evacuation.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Place portable changeable message signs (CMS) on the shoulder or median nearest the discontinuous lane when implementing a dynamic late merge system (DLMS) to manage a work zone.
A Minnesota DOT experience in work zone management.

Monitor emerging security requirements and legislation that may impact commercial vehicle business processes.
The IMTC ITS CVO – Border Crossing Deployment stakeholders experience with changes in security policies in Washington State and British Columbia.

Use an interoperable transponder to assure maximum benefits to both the private and public sector.
The Washington State and British Columbia experience in using transponders as part of the IMTC ITS CVO – Border Crossing Deployment.

Ensure that ITS field operations tests use technologies and applications that are proven to be deployment ready.
Experience with a Field Operational Test for the Intelligent Vehicle Initiative in Minnesota

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Perform before-research to determine what customers want from 511 services and continue to evaluate the system after implementation.
A national experience with the development and deployment of 511 Systems.

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.
A national experience with the development and deployment of 511 Systems.

Understand that deployment costs of 511 systems will vary based on system capabilities and anticipate the challenges of identifying these costs early in the process.
A national experience with the development and deployment of 511 Systems.

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.
A national experience with the development and deployment of 511 Systems.

Implement infrastructure-based collision avoidance technology to mitigate risks at crash prone intersections.
A research project based on literature reviews and working with Virginia, California, and Minnesota.

Maximize Field Operational Test (FOT) success by creating a sound experimental design and data acquisition plan.
Experience from a Field Operational Test (FOT) in Michigan to evaluate a Roll Advisor and Control (RA&C) system for commercial vehicles.

Provide ITS training for transit systems managers, operators, and maintenance personnel when deploying Advanced Public Transportation Systems.
Recommendations for deploying ITS for transit in Birmingham, Alabama.

Adequately invest and plan for the deployment of an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Recognize the data requirements of an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Develop a long term vision for an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Ensure having a management-level champion to facilitate recruitment of participants and retain operational staff.
An experience of human resource challenges in the multi-agency deployment for the Electronic Intermodal Supply Chain Manifest Operational Test.

Get stakeholders involved in the process to increase the chances for successfully implementing a Wireless Enhanced 9-1-1 system.
Experience from the New York State Wireless Enhanced 9-1-1 Project

Be sure to identify and take into account features unique to each state when designing and deploying ITS technology projects across multiple states.
Experience from technical integration of commercial vehicle safety and fitness data in the eastern United States.

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.
The National Capital Region's experiences in emergency response after September 11, 2001.

Partner with neighboring agencies, either formally or informally, to address institutional challenges and benefit from cross-jurisdictional traffic signal coordination.
The experience of five regions with cross-jurisdictional signal timing.

Use speed warning signs on dangerous curves to reduce speeds of trucks.
Colorado DOT utilizes low cost system to reduce truck speeds on mountain passes.

Provide traveler information in rural areas to allow for good travel decisions in inclement weather and construction season.
Oregon DOTs experience with rural traveler information systems.

Be aware that ITS deployment contracting is complex and may be subject to changes in technologies and market forces.
Virginia DOT's experience with delays in contracting for the Hampton Roads Advanced Traveler Information System deployment

Consider the risk that draft ITS standards will not remain stable through further development when deciding whether to use them in an ITS deployment.
Hampton Roads, Virginia's experience with immature data-exchange standards for its Advanced Traveler Information System

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.
Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.

Develop a regional ITS architecture with a common data server to facilitate ITS integration in a region
Experience with the ITS integration effort undertaken by the Metropolitan Model Deployment Initiative (MMDI)

Establish a working group among public sector partners to address liability issues.
A Phoenix area experience with establishing procedures for cross jurisdictional signal control.

Ensure that privatization agreements for the management of toll lanes retain the right for the public agency to improve upon or build transportation facilities that may potentially compete with the privatized toll lanes.
Experience from California’s State Route 91 value -priced express lanes.

Identify methods to distribute automated vehicle identification tags to improve market penetration when collecting arterial travel speed information.
San Antonio's experience with automated vehicle identification tags.

Implement a communication structure across jurisdictions that facilitates the flow of traffic data and allows agencies to coordinate traffic signal timing.
Phoenix and Seattle’s experiences with coordinating traffic signal timing across jurisdictional boundaries.

Develop an Incident Management Program strategy and plan.
Experience of transportation professionals nationwide in developing successful incident management programs.

Allocate sufficient resources for technology deployment and operator training to improve incident detection and verification.
Experience of transportation professionals nationwide in developing successful incident management programs.

Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.
Experience of transportation professionals nationwide in developing successful incident management programs.

Select and implement security measures for Transportation Management Center (TMC) based on location and internal operations.
Eight states' experiences with security measures for TMCs.

Minimize problems in creating contractual arrangements for testing a new ITS technology by creating negotiating benchmarks, designing a partnership arrangement, and developing a separate procurement process for different technological components.
A Washington State Department of Transportation’s experience with testing of new variable speed limit technology to reduce winter accidents on a mountain pass.

Carefully select a project manager to be responsible for deployment and testing of new ITS technology.
A Washington State Department of Transportation (WSDOT) experience with testing of new variable speed limit technology to reduce winter crashes on a mountain pass.

Anticipate challenges with the ITS technology being tested, including problems with software modification and adaptation of previously developed technology.
A Washington State Department of Transportation’s experience with testing of new variable speed limit technology to reduce winter accidents on a mountain pass.

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.

Maximize emergency resources and response by utilizing Automatic Vehicle Location (AVL) capabilities.
National experience with AVL.

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.
Different transit agencies’ experience with AVL.

Focus on detection, response and clearance to improve incident management, only turn to planning diversion routes after these are as robust as possible.
National experience with incident management.